AI Automation for E-commerce and Online Stores
We build order follow-up automations, abandoned cart recovery, and customer support flows for online stores. The messages that should be going out automatically but are not.
Use Cases
Recover a portion of abandoned carts with timed follow-up messages
Most online stores lose the majority of their carts. A follow-up message sent an hour after abandonment and again the next day recovers some of those. The message mentions the specific product. For most stores, the revenue recovered covers the build cost within the first month.
Answer order status and shipping questions automatically
"Where is my order" is the most common support question in e-commerce. The automation pulls the answer from your order data and sends it. Real problems - damaged items, address issues - still come to you. The routine ones do not.
Send post-purchase sequences that bring customers back without running a campaign each time
A customer who already bought once is much easier to sell to than a new visitor. A short post-purchase sequence - a thank you, a tip on using what they bought, a nudge to reorder - works without running a campaign manually every month.
Practical, Bounded, and Easy to Hand Off
We build e-commerce automations for online stores that are getting enough orders to feel the repetition but have not set up the follow-up flows yet. Cart recovery, order support, and post-purchase sequences - built once, run on every order.
The goal is a system your team can understand: clear intake, reliable routing, visible review points, and a recovery path when an API, model, form, or CRM step fails.